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Complete Small Business Kit!

Owning your own business can be hard and finding ways to decrease costs while increasing profits can be even harder.  Do you find yourself trying to compare services from a number of different vendors just to cover your essential business needs? Trying to arrange separate contracts for multiple services can be tedious and time-consuming.  Wouldn’t it be easier if you could get all of your external business services from a single, trusted provider?

 

Learn more about The Essential Business Toolkit!  http://bit.ly/kBbq5Y

 

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Affiliate Marketing is a great way to make some additional income outside of your primary business?  Here's A "Done-For-You" Prospecting and Booking Service that can earn you $800 each time you refer other network marketers, stay at home moms or anyone looking to make some extra monthly income.

 

How would you like to receive an email that says " "YOU GOT MONEY!"  Click below to learn how!

http://bit.ly/iECZ3D

 

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Never Call A Prospect Again?

Most network marketers do not like calling their prospects due to fear or simply don't like talking to them.  As we know, it's important to build relationships once we connect with a prospect, but equally important to contact them.  How would you like to build relationships, and begin training them once their in your business? 

 

How would you like to continue your daily tasks and have a system on auto-pilot and never have to pick of the phone to call your prospects?  More importantly, how would you like to have someone call your prospects, put them in front of your primary business, introduce them to your products and services, then close the deal for you? 

 

Imagine how this could grow and build your business exponentially plus add prospects on a daily basis.  Could you use an additional 10 to 20 or more prospects in your business without ever having to call them?  Sounds hard to believe?

 

Click on the link below to learn how all of this is possible.

http://bit.ly/iECZ3D

 

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It’s that time of year again!!! From A Writer’s POV will be celebrating its 5th birthday all of July! Of course when we celebrate, our readers, followers and subscribers receive the gifts!

This year our birthday event is

“From A Writer’s POV MVP-Most Valuable Participant”


We are looking for the person who feels they are the most popular member, reader, retweeter, commenter, subscriber etc

In order to be considered as From A Writer’s POV MVP you must complete at least three of the tasks below


  1. If you are a poet, submit at least three poems to Open Poetry Café at www.fromawriterspov.webs.com  throughout the month of June.
  2. Have purchased or purchase the Battle of the Sexes book. (You will need to take a picture of yourself and the book and email it to us to qualify for this task) http://www.lulu.com/product/paperback/battle-of-the-sexes-poetry-edition/14956000
  3. Attend at least one Author and Writer meeting in June. www.authorswritersmeeting.webs.com
  4. Advertise with From A Writer’s POV.  http://www.fromawriterspovmagazine.com/apps/webstore
  5. Inquire about getting featured. http://www.fromawriterspovmagazine.com/interviewsfeatures.htm
  6. Shout us out on twitter and facebook @fromawriterspov @thecafevibe @thepovlounge @awweeklymeeting
  7. Recommend us to a friend (they must mention your name when contacting us)
  8. Purchase one of The Literary Career Moves Books to help your literary career.  http://www.fromawriterspovmagazine.com/apps/webstore/products/category/605542

While completing your tasks, have your friends and family vote for you via email. Simply have them email your first and last name to inquiries@fromawriterspovmagazine.com

(One vote per email) All Persons Participating in this event MUST have people vote for them! This is a required task!

The person with the most votes and completes at least three tasks, will win:



An interview on our Authors and Writers Meeting and a week of free self promotion on our magazine, café vibe facebook group, and sister sites. That week will be ALL ABOUT YOU as our Most Valued Participant!

The event starts June 1st and ends June 24th 2011

Good Luck

From A Writer’s POV Staff

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Purchase of any products from WB-Peter Lamas Beauty Products and receive a "FREE" SpaWeek Gift Card worth $25.00/$50.00 0r $100.00 to a SPA of your choice. http://wb-peterlamas.com/

BONUS!..."FREE Lifetime Travel Membership Voucher for Hotel , Cruise, Resort , Airfare & Vacation... paid by WB-Peter Lamas Beauty Products. http://prestigetravelclubs.com/

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Are YOU the Common Denominator?

Often times I hear it said by man ythat they feel like everyone around them is out to harm them. I also see these same people, continue to exhibit self destructive and non constructive behavior. They are unable to maintain any healthy relationships. They are insecure and they seem to find joy in the act of self pity. They struggle with forgiveness and are unable to accept the blame for many of the wrong turns that they have taken in life.

So, again I ask… Are YOU the Common Denominator?

It is imperative that we take an extensive look at ourselves on a regular basis to establish what type of person we would like to project ourselves to be. Do you want to be someone who lives a lonely and destitute life, lacking of true friendship, true happiness and the knowledge of self worth? If you answered NO to any of these questions, there is help. But it starts with you. 

Once you realize that you have the power to change these obstacles, then and only then can you begin to change them. It is absolutely necessary to remove the blinders from your eyes, the plugs from your ears and the hardness from your heart. 

The world is not out to get you, It is not everyone else………the Common Denominator is YOU!!

If you have a problem with keeping friends……..There is a reason!

If you have a problem maintaining healthy relationships…..There is a reason!

If you can’t seem to find true joy in your life……There is a reason!

If you find yourself isolated……..There is a reason!

First you must find the root of the problem and then you can trim the dead leaves and branches and establish a healthier life that grows better with time! 

 

Don’t be afraid to ask for help if needed. We can’t do it all on our own!!

Stop being the Common Denominator!!

 

Randa Johnson

"Helping You Brand the Best You"

 

http://www.RandaJohnson.com

http://www.WorkWithRanda.com

 

10743765665?profile=original

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If you missed the Black Enterprise Entrepreneurs Conference I have started to post my video conference highlights on sistasense.tv for all to watch. I have about 10 videos with branding, business, and social media experts like Wayne Sutton, James Andrews, Melinda Emerson, Pam Perry and the list goes on!

While you are watching the videos on sistasense.tv be sure to 'subscribe' so you can get updates when the next videos are posted. I will be adding new videos every week + you can look out for my lessons learned on sistasense.com (coming soon).

Today's featured mp3 digital download: SistaSense Talks Client Attraction: How to Get People to Pick You and How I Get Customers Online (use code SSTNOW).

The picture above is from my good friend Pam Perry at the Black Enterprise Entrepreneurs Conference 2011 - (from left to right) Karen Taylor Bass, Pam Perry, Melinda Emerson, and LaShanda Henry. I had such a great time, made new connections, got new clients and became a new client of small business experts that are now helping me develop my brand online.

More to come! LaShanda Henry

p.s. Go to Black Enterprise EC Website to watch more videos
http://www.blackenterprise.com/ec/

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Savvy 24 Seven June Promotion

As a part of our community growth we are offering several promotional incentives for members. For the month of June 2011, community members are eligible to win the following cash rewards:

 

  • Top Member: $50 (member with the most activity, including comments)
  • Top Blog Post: $20 (member with the most popular blog posts).
  • Top Forum: $20 (member with the most active forum discussion)
  • Top Video: $10 (member with the most popular videos)
For more information, go to: Savvy247.com
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Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.

If you're a good salesperson, you can sell anything to anyone once. But it will be your approach to customer service that determines whether or not you’ll ever be able to sell that person anything else. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue.

How do you go about forming such a relationship? By remembering the one true secret of good customer service and acting accordingly; "You will be judged by what you do, not what you say."

I know this verges on the kind of statement that's often seen on a sampler, but providing good customer service IS a simple thing. If you truly want to have good customer service, all you have to do is ensure that your business consistently does these things:

1) Answer your phone.

Get call forwarding. Or an answering service. Hire staff1 if you need to. But make sure that someone is picking up the phone when someone calls your business. (Notice I say "someone". People who call want to talk to a live person, not a fake "recorded robot".) For more on answering the phone, see Phone Answering Tips to Win Business2.

2) Don't make promises unless you will keep them.

Not plan to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception. If you say, “Your new bedroom furniture will be delivered on Tuesday”, make sure it is delivered on Tuesday. Otherwise, don't say it. The same rule applies to client appointments, deadlines, etc.. Think before you give any promise - because nothing annoys customers more than a broken one.

3) Listen to your customers.

Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn't been paying attention and needs to have it explained again? From a customer's point of view, I doubt it. Can the sales pitches and the product babble. Let your customer talk and show him that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

4) Deal with complaints.

No one likes hearing complaints, and many of us have developed a reflex shrug, saying, "You can't please all the people all the time". Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

5) Be helpful - even if there's no immediate profit in it.

The other day I popped into a local watch shop because I had lost the small piece that clips the pieces of my watch band together. When I explained the problem, the proprietor said that he thought he might have one lying around. He found it, attached it to my watch band – and charged me nothing! Where do you think I'll go when I need a new watch band or even a new watch? And how many people do you think I've told this story to?

6) Train your staff (if you have any) to be always helpful, courteous, and knowledgeable.

Do it yourself or hire someone to train them. Talk to them about good customer service and what it is (and isn't) regularly. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..."

7) Take the extra step.

For instance, if someone walks into your store and asks you to help them find something, don't just say, "It's in Aisle 3". Lead the customer to the item. Better yet, wait and see if he has questions about it, or further needs. Whatever the extra step may be, if you want to provide good customer service, take it. They may not say so to you, but people notice when people make an extra effort and will tell other people.

8) Throw in something extra.

Whether it's a coupon for a future discount, additional information on how to use the product, or a genuine smile, people love to get more than they thought they were getting. And don’t think that a gesture has to be large to be effective. The local art framer that we use attaches a package of picture hangers to every picture he frames. A small thing, but so appreciated.

If you apply these eight simple rules consistently, your business will become known for its good customer service. And the best part? The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
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Marketing Strategies For Wholesale Products

Before you begin investing any time and effort into marketing strategies for your wholesale product business, you need to think through your ideal target market. The last thing you want to do is pick an industry as a target market with a small target audience. And most people don't realize that there are several factors to consider when identifying their perfect target audience. Therefore, the six primary factors to consider are listed below. Once you’ve worked through each of them, you should have a far clearer idea of exactly who’ll be reaching which will allow you to be more effective in your sales and marketing.


1. The Size Of The Total Market
You have to begin by exactly defining your market. Are you going to go by your trade association’s definition? It may be that definition is too broad or too narrow. For instance, if you sell electronic learning toys, is your market the entire toy industry, specifically electronic toys, or laterally education products?

2. The Size Of The Market Interested In Your Product
Within your overall market as you’ve defined it, what is the market segment who will be specifically interested in your product? Using the example from the previous point, of all the consumers in the market for electronic learning toys, how many are likely to consider your product? If 10% of the market for electronic learning toys is composed of educational institutions, will they be likely to consider your product or more likely to pass it over in favor of an established line?

3. The Size Of The Market Accessible By Your Distribution Channels
How much of the market will you be able to reach through your chosen method of distribution? If the majority of consumers buy from retail stores, how much of that market could you reach through direct mail? If your competition primarily uses a sales force, how much of the market would you be able to market to via telemarketing?

4. The Size Of The Market Who Buy Competitors’ Products
After you’ve identified your direct competitors, gauge the size of the market segments they reach. Is it profitable enough to support another company? Should you redefine your market to go after one they’ve overlooked?

5. The Size Of The Market Your Company Can Serve
How many customers or much production can your company realistically serve? If you can only supply a few hundred customers in a market of millions of consumers, you’ll need to market accordingly. The only thing worse than not enough demand is too much of it.

6. The Size Of The Market Your Company Can Reach Through Advertising
With your given marketing strategy, budget, and personnel, how much of the market will you be able to reach? Is it more than you can supply, or is it insufficient to reach your break-even point? How does the information relate to your current strategy?

You see, there are a number of considerations when truly considering your target market. The truth is the number is influenced by the answers to all of the questions you ask here. However, by carefully examining these factors, you’ll be much better prepared for success!

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