Make your relationship personal.Ask customers about themselves and their family.Delight them by remembering dates important to them like their anniversary (this could also be the date they first became your customer).Over-deliver and surprise them with an extra bonus.Do more of what you do best and expand on it.Send them thank you notes, they may lead to referrals.Surprise them with a gift.Send them useful information about items that might interest them.Reward them with a frequent buyer program.For more tips like these, visit our blog.
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There’s voluminous research to show that marketing in bars, restaurants and clubs can be effective in reaching the elusive young adult audience. These 21-to-34s tend to go out for entertainment regularly, more than once a month on average; and while they tend to TiVo mass media at home, they present an attractive target in a social setting such as a pub or night spot. GPCRead more…
