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Are you scratching your head wondering why people just aren't responding to your emails? I mean it's bad enough that they don't respond to your special sales promotions. But, they don't even respond when you give away free stuff.

What gives?

I believe there are three things that could be happening here:

1. You have spies on your list: You know, people who signed up just to see how you did your ebook or what kind of email campaigns you deliver. Oh, don't act like you've never done it :)

2. They're just not that into you: These people may have joined your list for something very specific that met their need at the time and now that they got it, well, they could care less what you send them. So, why have they not unsubscribed? They hang on waiting for something from you that wow's them to buy from you again.

3. You're not putting your back into it: I'm sorry, what I mean is, you aren't even trying. You are just throwing together emails, hoping that that best practice tip (you know the one where they said to email your list once per week?) will hypnotize your subscribers into obeying your every command.

If you want to get your marketing emails opened and your subscribers to take action you need to shift and shake things up a little.

Give value, value and more value and you'll be rewarded for it. Yep! Content Marketing applies to your email marketing efforts too!

So, how can you create a follow up campaign that keeps subscribers engaged, responsive and eager to buy from you?

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Here are five quick tips:

1. Don't just send promos: Follow the 80/20 rule provide value eighty percent of the time and promote your offerings twenty percent. This will keep your subscriber's sales walls down and show them that they are worth more than a sales pitch.

2. Be intentional about providing value: Do you take time out each week and look for ways to make your subscriber's lives better?  I myself have been guilty of just throwing together a "fluff" email just to keep in touch. But, if you want to pass the "so what" test, you need to demonstrate that you really care about giving them valuable information they can use, whether they work with you or not.

3. Provide incentives: Sure coupons and discounts on your products and services are cool, but find ways to take it even further. What can you use as a carrot to get people to act? Can you offer tickets to an event, a gift card, a gift basket? Maybe you could partner with someone  and have them sponsor a gift to your list? The possibilities are endless, get creative.

4. Give your subscribers a piece of you: It's important to be you in style and tone when writing your list. It helps them to create a deeper connection and establishes the all important "know and like" factor of that famous marketing mantra.

5. Reward your most responsive subscribers:  If you want your subscribers to engage and pay attention to you, show them that you're paying attention too! Try rewarding them with exclusive discounts, a spotlight interview or a cool prize. I feel the best way to do this is unexpectedly. By the way, this could be a great incentive.

Employ these tips and your subscribers will go from "so what" and ignoring your emails to looking forward to communication from you.

I know there are a lot of email marketing blueprints and advice that give you the A to Z on how to build a responsive list. But, there is no magic bullet. You have to put what you know into action and see what works. Repeat what does and tweak what doesn't until it works too! Don't forget to have fun and be creative, your subscribers are people....not robots :)

 What are some techniques you use to keep your subscribers engaged and happy?

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Comments

  • I agree with Maia and Kenya.  Very well-written and super informative.  I apply many of these, but there were a few (i.e. tip # 2) that I overlooked.  Much appreciated!

  • Hi Cyndi and Maia!

    Thanks so much for your feedback. I really appreciate it! You ladies have a wonderful holiday weekend!

  • Hi Kenya,

    Great article, your suggestions are very useful. Thanks for sharing. Have a wonderful weekend.

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