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Do you have a backup plan for your business in the event of an emergency? A backup plan, what's that? A backup plan is another means to service your clients in the event of an emergency or your absence. Business operations should never be disrupted in an emergency nor your absence. There should always be trained personel that is, persons capable of running operations. We all experience emergencies at one time or another. However, in business especially when you're trying to establish a new business, and a performance and dependability record.  You might harm your reputation. Sadly, the reality is sometimes, a first impression is a lasting impression. Suggestion, even if you are unable to hire someone full or part time. Have someone available you can call on in an emergency. Someone who knows your business. Someone you can hire to step in when there is an emergency or in your absence. 

Can I be frank? It's business! Don't take your clients for granted! Don't assume you automatically have the patronage of clients based on a shared ethnicity or gender! While, it is important for us to be supportive of each other. It is also important for those we support to be able to deliver!

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