Got a special project, a special event? Have you decided to hire some help?
You will quickly discover that there are varying standards of excellence and performance. Avoid drama trauma; do these 4 things.
- Clearly state the scope of work. Make sure you thoroughly outline the areas the vendor will be responsible for. This can serve as a guide for the work that will be completed and can also help in narrowing your search to those who have specific experience in these areas.
- Communicate expectations. Openly share your thoughts and expectations of each section of the scope of work with the potential vendor so that there are no misunderstandings; everyone is on the same page. Take a section/definition and ask the vendor, ‘What does this mean/look like to you?’ Clarify any differences and determine if you can comfortably continue with this vendor based on what you’re looking for and the outcome of this discussion.
- Ensure the person you’re hiring can actually do the work. Not only should they be able to perform the tasks, but the work performance should be above par. Sometimes you’ll come across those who say they can do a variety of things, but they may only be proficient in one or two areas. Unless you’re hiring for an entry level, on-the-job training position, don’t hire a novice.Go beyond reference checks. Both a Motel 6 and Ritz Carlton have a place for you to lay your head, but the experiences are totally different! Ultimately, the outcome is a reflection of you, your business, and your brand. If the vendor is responsible for the overall look and feel, and the experience of the end user, make sure they can deliver.
- Make sure you are covered in the event of non performance. After you’ve crossed the t’s, dotted the i’s, the final stroke is to make sure your contract with the vendor includes language that covers you in the event the vendor doesn’t perform. Clearly lay out what will happen if the work is not completed per the written agreement and what recourse will be taken.
There you have it. What have you done to successfully hire a vendor?
Latifah Abdullah is founder of Tibay International. Using optimism, forward thinking, and passion for a woman’s well being, the Tibay Community provides tools, how to’s, and candid conversation on legacy wealth, business, finance, faith, fashion, and health – empowering women and women entrepreneurs to live a full, authentic life.
The community uses a ‘whole person’ approach to provide business and personal resources to women and women business owners.
